IN THIS ARTICLE

This documentation provides step-by-step instructions for configuring two critical system-wide settings in HallianAI: Conversation Retention (which manages database storage by automatically deleting old conversations) and Time Zone Settings (which ensures all timestamps and scheduled tasks reflect your organization's local time). The guide also covers creating an automated job to execute the retention policy, includes best practices for both settings, and provides troubleshooting guidance for common configuration issues.

Contents

Introduction

System Settings allows you to manage critical platform-wide configurations that affect how HallianAI operates across your entire organization. This section covers two essential settings:

• Conversation Retention: Helps manage your database storage by automatically deleting old conversations based on your organization's data governance policies.
• Time Zone Settings: Ensures all timestamps, scheduled jobs, and audit logs reflect your local time zone accurately.

Properly configuring these settings ensures optimal system performance, accurate time tracking for compliance, and efficient database management. This is typically a one-time setup task performed by system administrators.

Step-by-Step Instructions

Part A: Accessing System Settings

1. Log in to HallianAI with administrator credentials.
2. Navigate to the Settings tab in the main navigation menu.
3. Click on System Settings tab from the available options.
4. The System Settings configuration panel will open, displaying two main configuration areas: Conversation Retention and Time Zone Settings.